The more you shop, the more you save! Enjoy our Buy More, Save More promotion and get up to 30% off your order from October 30 to November 1, 2026. No discount codes, no extra steps. Simply add your favourite items to your cart, and your discount wil

The more you shop, the more you save! Enjoy our Buy More, Save More promotion and get up to 30% off your order from October 30 to November 1, 2026.No discount codes, no extra steps. Simply add your favourite items to your cart, and your discount will automatically be applied at checkout!<h3 id="how-does-it-work">How does it work?</h3>Your discount is based on your order subtotal (before shipping costs):<ul><li>20% off all orders</li><li>25% off orders over &#x20AC;200</li><li>30% off orders over &#x20AC;300</li></ul>The higher your order value, the bigger your discount!<h3 id="how-do-i-redeem-the-offer">How do I redeem the offer?</h3>It&apos;s easy!<ol start="1"><li>Browse our website and add your favourite items to your shopping cart.</li><li>Make sure your order reaches one of the qualifying amounts.</li><li>Proceed to checkout.</li><li>Your applicable discount will automatically be applied.</li></ol>No discount code is needed! Just shop, check out, and enjoy your savings.<h3 id="is-the-discount-calculated-before-or-after-shipping">Is the discount calculated before or after shipping?</h3>The discount is calculated based on your order subtotal before shipping costs are added.<h3 id="can-i-combine-this-promotion-with-another-discount">Can I combine this promotion with another discount?</h3>No. Our promotions cannot be combined with other discounts or promotional offers.Happy shopping and enjoy the savings!

Buy More, Save More: Get Up to 30% Off!

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Our support team is available Monday to Friday from 9 AM to 5 PM CET and happy to help with any questions via email or chat.

You can reach out to our support team from Monday to Friday between 9AM and 5PM CEST

Hang Eleven

Buy More = Save More

What is the best way to wash my Hang Eleven clothes?

What steps should I take if I receive a damaged or unsatisfactory item?

How will I know when an out-of-stock item is back in stock?

Warranty after washing an Item

What payment methods do you accept?

Do you have a physical store or showroom?

How can I contact you if my question is not listed in the FAQ?

GENERAL

Is it possible to apply discounts after an order has been placed?

Can I change or cancel my order after placing it?

Can I also pick up my order in the store?

ORDERS

What are the shipping costs?

How long does delivery take?

Can I still change my address?

How do I file a claim for my insured order?

Is my shipment insured?

Do you ship outside of the EU?

Do you have free shipping?

What is your shipping policy?

How do I track my order?

Shipping to United Kingdom 🇬🇧

SHIPPING

What is your return policy?

How can I register an exchange?

Do you offer FREE exchanges?

Can I return two orders at once?

What should I do if the return portal does not generate my return label?

How can I find out the status of my return or refund?

Do you offer a higher return amount for store credit?

Non-Returnable Items: Underwear and Socks

RETURNS & EXCHANGES

How will my order be delivered?

When will my order be delivered?

I was not at home when my package was delivered, when will the next delivery take place?

What if the item I received is damaged or different from what I expected?

What is a track & trace code?

I cannot find my order after the track & trace code registered my order status as deliverd?