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GENERAL
General questions
ORDERS
Questions about ordering on our website
SHIPPING
Questions about shipping, shipping rates, shipping address and more. Can I still change my address?
RETURNS & EXCHANGES
Questions about exchange conditions, fees and more.
DELIVERY
Questions about your delivery, when it will be delivered and more.
PAYMENT
Questions about payments.
CONTACT US
Need help? You can contact us via Chat, or Email. All support options are available here.
Get support
Contact us
Our support team is available Monday to Friday from 9 AM to 5 PM CET and happy to help with any questions via email or chat.
Chat with us
Need a quick help? Chat with us during our business hours.
Call us
You can reach out to our support team from Monday to Friday between 9AM and 5PM CEST
- Hang Eleven Support: +31 20 804 0477