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Hang Eleven

Find answers quickly in our Help Center – your go-to resource for FAQs. From setup to support, we’re here to help make your experience smooth and seamless. Explore now!

Help Center - Hang Eleven

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What is the best way to wash my Hang Eleven clothes?

What steps should I take if I receive a damaged or unsatisfactory item?

Warranty after washing an Item

GENERAL

Is it possible to apply discounts after an order has been placed?

ORDERS

What are the shipping costs?

How long does delivery take?

Can I still change my address?

Do you ship outside of the EU?

SHIPPING

What is your return policy?

How can I register a return or exchange?

Do you offer FREE exchanges?

Can I return two orders at once?

What should I do if the return portal does not generate my return label?

How can I find out the status of my return or refund?

Summer Bundles Exchange

RETURNS & EXCHANGES

How will my order be delivered?

When will my order be delivered?

I was not at home when my package was delivered, when will the next delivery take place?

What if the item I received is damaged or different from what I expected?

What is a track & trace code?

I cannot find my order after the track & trace code registered my order status as deliverd?

DELIVERY

Questions about shipping, shipping rates, shipping address and more.

Can I still change my address?

Questions about exchange conditions, fees and more.

Questions about your delivery, when it will be delivered and more.

All articles

Categories

GENERAL

ORDERS

SHIPPING

RETURNS & EXCHANGES

DELIVERY