PAYMENT
Questions about payments.
Are there payment options with gift cards or vouchers?
Yes, we sell our own gift cards which you can use to pay for your order. These gift cards can be used as a payment method at checkout. This way, you can easily give gift vouchers as presents or use them for your own purchases.
How are refunds handled if payment was made with a gift card?
If your order is refunded and you paid with a gift card, the amount will be credited back to the same gift card. This way, you can use the balance on the gift card again for a future purchase.
Do you charge a currency conversion rate?
For customers paying with a currency other than the Euro (EUR), a small conversion fee of 2% will be applied at checkout. This fee helps cover international processing and exchange rate costs. Thank you for your understanding.
Do you accept Klarna as a payment method?
Yes, we do! 🙌At Hang Eleven, you can choose Klarna at checkout to try your favorite items first and pay later. It’s an easy and flexible way to shop with confidence. Select Klarna as your payment method at checkout. Complete your order — no payment