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Hang Eleven

Yes, we do have a physical store where you can check out our products in person. You can visit us at Haarlemmerdijk 93B, 1013KD in Amsterdam.If you are planning your visit, you can use this Google Maps link to find directions easily: <a data-start="358" data-end="399" rel="noopener" target="_new" href="https://maps.app.goo.gl/x6wxo7s8MKDe3vAo9">https://maps.app.goo.gl/x6wxo7s8MKDe3vAo9</a>Whether you want to see the quality up close, try items on, or just browse, you are always welcome to stop by.

Yes, we do have a physical store where you can check out our products in person. You can visit us at Haarlemmerdijk 93B, 1013KD in Amsterdam. If you are planning your visit, you can use this Google Maps link to find directions easily: https://maps.ap

Do you have a physical store or showroom?

GENERAL

What is the best way to wash my Hang Eleven clothes?

What steps should I take if I receive a damaged or unsatisfactory item?

How will I know when an out-of-stock item is back in stock?

Warranty after washing an Item

What payment methods do you accept?

How can I contact you if my question is not listed in the FAQ?

Is it possible to apply discounts after an order has been placed?

Can I change or cancel my order after placing it?

Can I also pick up my order in the store?

ORDERS

What are the shipping costs?

How long does delivery take?

Can I still change my address?

How do I file a claim for my insured order?

Is my shipment insured?

Do you ship outside of the EU?

What is your shipping policy?

How do I track my order?

SHIPPING

What is your return policy?

How can I register an exchange?

Do you offer FREE exchanges?

Can I return two orders at once?

What should I do if the return portal does not generate my return label?

How can I find out the status of my return or refund?

Do you offer a higher return amount for store credit ?

Non-Returnable Items: Underwear and Socks

RETURNS & EXCHANGES

How will my order be delivered?

When will my order be delivered?

I was not at home when my package was delivered, when will the next delivery take place?

What if the item I received is damaged or different from what I expected?

What is a track & trace code?

I cannot find my order after the track & trace code registered my order status as deliverd?

Do you have a physical store or showroom?Updated 17 days ago