Hang Eleven

<p>Once you have sent back your item, it will typically be processed by our returns department within a specific date range. For refunds, the process may take a few business days after receipt, and you will receive a confirmation once the return is processed, indicating when the refund will be credited to your account. If it has been more than 3 working days since the returns department received your item and you have not heard from us, please get in touch and we will investigate further.</p>

Once you have sent back your item, it will typically be processed by our returns department within a specific date range. For refunds, the process may take a few business days after receipt, and you will receive a confirmation once the return is proc

How can I find out the status of my return or refund?

Returns & Exchanges

What are the shipping costs?

Can I still change my address?

Do you ship outside of the EU?

Shipping

How will my order be delivered?

When will my order be delivered?

I was not at home when my package was delivered, when will the next delivery take place?

What if the item I received is damaged or different from what I expected?

Delivery

What is a track & trace code?

I cannot find my order after the track & trace code registered my order status as deliverd?

Track & Trace code

Do you offer FREE exchanges?

What is your return policy?

Can I return two orders at once?

What should I do if the return portal does not generate my return label?

What is the best way to wash my Hang Eleven clothes?

What steps should I take if I receive a damaged or unsatisfactory item?

Warranty After Washing an Item

Information about the items

Is it possible to apply discounts after an order has been placed?

Ordering

How can I find out the status of my return or refund?Updated 5 months ago