Do you offer FREE exchanges?
Yes, exchanges are free. You can register your exchange via our Return Portal.
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Returns & Exchanges
Questions about exchange conditions, fees and more.
What is your return policy?
Returns can be made within 14 days in the original packaging. In addition, it is important that the items are returned unworn with the tag still in the items.
Can I return two orders at once?
It is possible to return 2 orders within 1 package. Please follow the steps below:. Register one of the two orders via our return portal. Include a note inside your return package with the order number and items from the second (unregistered) order.
What should I do if the return portal does not generate my return label?
If you experience any issues with the return portal, such as technical glitches or if it does not generate a return label, please try the following:. If these steps do not resolve the issue, reach out to [email protected] and they will assist y
How can I find out the status of my return or refund?
Once you have sent back your item, it will typically be processed by our returns department within a specific date range. For refunds, the process may take a few business days after receipt, and you will receive a confirmation once the return is proc