Hang Eleven

We understand that you&apos;d like to apply a discount to your recent order. While our system doesn&#x2019;t automatically apply discounts retrospectively, we&#x2019;re happy to assist you. Please reach out to our support team at &#x200B;support@hang-eleven.com&#x200B;, and they will look into this for you.

We understand that you'd like to apply a discount to your recent order. While our system doesn’t automatically apply discounts retrospectively, we’re happy to assist you. Please reach out to our support team at ​support@hang-eleven.com​, and they wil

Is it possible to apply discounts after an order has been placed?

Ordering

What are the shipping costs?

Can I still change my address?

Do you ship outside of the EU?

Shipping

How will my order be delivered?

When will my order be delivered?

I was not at home when my package was delivered, when will the next delivery take place?

What if the item I received is damaged or different from what I expected?

Delivery

What is a track & trace code?

I cannot find my order after the track & trace code registered my order status as deliverd?

Track & Trace code

Do you offer FREE exchanges?

What is your return policy?

Can I return two orders at once?

What should I do if the return portal does not generate my return label?

How can I find out the status of my return or refund?

Returns & Exchanges

What is the best way to wash my Hang Eleven clothes?

What steps should I take if I receive a damaged or unsatisfactory item?

Warranty After Washing an Item

Information about the items

Is it possible to apply discounts after an order has been placed?Updated 3 months ago