Non-Returnable Items: Underwear and SocksUpdated 11 days ago

Non-Returnable Items: Underwear and Socks

At Hang Eleven, we want you to love every purchase you make. However, for hygiene and safety reasons, certain items cannot be returned or exchanged. This includes underwear and socks.

Why Underwear and Socks Cannot Be Returned

1. Hygiene Concerns
   Underwear and socks come into direct contact with the body. Returning these items could pose a health risk, as we cannot guarantee they haven’t been worn.
2. Safety Standards
   Ensuring that all customers receive products that are safe and clean is a top priority. Allowing returns of underwear or socks could compromise this standard.
3. Legal and Health Regulations
   Many countries have regulations that prevent the resale of intimate items for hygiene reasons. This helps us maintain the highest standards of product safety and customer care.

What This Means for You

• Please double-check sizing before ordering underwear or socks.
• If you have any questions about sizes, our size guides are here to help.
• If there is a manufacturing defect, please contact our customer service team, and we will assist you.

We appreciate your understanding and cooperation. Our goal is always to provide safe, high-quality products for everyone.