Warranty after washing an ItemUpdated 16 days ago
Once an item has been washed, the warranty is no longer valid. This means we are unfortunately unable to guarantee a replacement or refund, as we cannot verify how the item has been treated after washing.
That said, if you are experiencing an issue with a washed item, we still encourage you to reach out to us. Please send clear photos along with a brief description of the problem so we can review your case. While we cannot promise a specific outcome, we do assess each situation individually and will always do our best to offer a suitable solution where possible.