Hang Eleven

With a track &amp; trace code you can view the status of your order. You will receive the Track &amp; Trace link by email.If you have not received this, your order is not shipped out yet or you have filled in the wrong e-mail address. If you have questions about your orderstatus or want to change your e-mail address, please check your account or contact our AI Agent.&#xA0;If the track &amp; trace code is not working or showing wrong data, please contact our customer support.

With a track & trace code you can view the status of your order. You will receive the Track & Trace link by email. If you have not received this, your order is not shipped out yet or you have filled in the wrong e-mail address. If you have questions

What is a track & trace code?

Track & Trace code

What are the shipping costs?

Can I still change my address?

Do you ship outside of the EU?

Shipping

How will my order be delivered?

When will my order be delivered?

I was not at home when my package was delivered, when will the next delivery take place?

What if the item I received is damaged or different from what I expected?

Delivery

I cannot find my order after the track & trace code registered my order status as deliverd?

Do you offer FREE exchanges?

What is your return policy?

Can I return two orders at once?

What should I do if the return portal does not generate my return label?

How can I find out the status of my return or refund?

Returns & Exchanges

What is the best way to wash my Hang Eleven clothes?

What steps should I take if I receive a damaged or unsatisfactory item?

Warranty After Washing an Item

Information about the items

Is it possible to apply discounts after an order has been placed?

Ordering

What is a track & trace code?Updated 6 months ago