What should I do if the return portal does not generate my return label?Updated 16 days ago

If you experience any issues while using the return portal, such as technical errors, loading problems, or if the system does not generate a return label, there are a few simple steps you can try to resolve the issue quickly.

1. First, refresh the return portal page and try accessing or generating the return label again. In many cases, this can resolve temporary loading or session-related issues.
2. If the problem persists, we recommend trying a different web browser (such as Chrome, Safari, or Firefox) or using another device. This can help rule out browser-related compatibility issues.

If none of these steps solve the issue, please contact [email protected] directly. Their support team can assist you further and help ensure your return process can be completed without delay.

We appreciate your patience and cooperation while we work to make the return process as smooth as possible.