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Hang Eleven

<p>If you receive an item that does not meet your expectations, such as a damaged or dirty product, please contact us at <a href="mailto:support@hang-eleven.com" id="isPasted"><span style="text-decoration: underline;">support@hang-eleven.com</span></a> together we will come up with a solution perfectly fitting your problem. </p>

If you receive an item that does not meet your expectations, such as a damaged or dirty product, please contact us at support@hang-eleven.com together we will come up with a solution perfectly fitting your problem.

What steps should I take if I receive a damaged or unsatisfactory item?

GENERAL

3FOR2

What is the best way to wash my Hang Eleven clothes?

Warranty after washing an Item

Is it possible to apply discounts after an order has been placed?

ORDERS

What are the shipping costs?

How long does delivery take?

Can I still change my address?

Do you ship outside of the EU?

SHIPPING

What is your return policy?

How can I register a return or exchange?

Do you offer FREE exchanges?

Can I return two orders at once?

What should I do if the return portal does not generate my return label?

How can I find out the status of my return or refund?

Summer Bundles Exchange

RETURNS & EXCHANGES

How will my order be delivered?

When will my order be delivered?

I was not at home when my package was delivered, when will the next delivery take place?

What if the item I received is damaged or different from what I expected?

What is a track & trace code?

I cannot find my order after the track & trace code registered my order status as deliverd?

DELIVERY

What steps should I take if I receive a damaged or unsatisfactory item?Updated 8 hours ago