Hang Eleven

<p>If you receive an item that does not meet your expectations, such as a damaged or dirty product, please contact us. You can always exchange the products for FREE via our <a href="https://code.returns-exchanges.com/hang-eleven-store" rel="noopener noreferrer" target="_blank">Return Portal</a>. Please provide photos or any relevant information so we can address the issue effectively.</p>

If you receive an item that does not meet your expectations, such as a damaged or dirty product, please contact us. You can always exchange the products for FREE via our Return Portal. Please provide photos or any relevant information so we can addre

What steps should I take if I receive a damaged or unsatisfactory item?

Information about the items

What are the shipping costs?

Can I still change my address?

Do you ship outside of the EU?

Shipping

How will my order be delivered?

When will my order be delivered?

I was not at home when my package was delivered, when will the next delivery take place?

What if the item I received is damaged or different from what I expected?

Delivery

What is a track & trace code?

I cannot find my order after the track & trace code registered my order status as deliverd?

Track & Trace code

Do you offer FREE exchanges?

What is your return policy?

Can I return two orders at once?

What should I do if the return portal does not generate my return label?

How can I find out the status of my return or refund?

Returns & Exchanges

What is the best way to wash my Hang Eleven clothes?

Warranty After Washing an Item

Is it possible to apply discounts after an order has been placed?

Ordering

What steps should I take if I receive a damaged or unsatisfactory item?Updated 2 days ago