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Information about the items

Questions about washing

What is the best way to wash my Hang Eleven clothes?

We recommend washing our garments inside out at a maximum temperature of 30°C. Additionally, we advise air drying the clothing rather than using a tumble dryer.

What steps should I take if I receive a damaged or unsatisfactory item?

If you receive an item that does not meet your expectations, such as a damaged or dirty product, please contact us. You can always exchange the products for FREE via our Return Portal. Please provide photos or any relevant information so we can addre

Warranty After Washing an Item

Once an item has been washed, the warranty is no longer valid. Unfortunately, this means we cannot guarantee a replacement or refund. However, if you’re experiencing an issue with a washed item, feel free to send us clear photos along with a brief de